Alerting Statistics allow administrators or users with the Alert Management permission to deeply analyze data related to alerts sent by the ActivePager system.
These statistics are accessible from the menu:
Statistics → Alerting Statistics
Viewing and filtering data
You can customize the analysis period by setting a date range and clicking the Filter button.
Available data
The alerting statistics page shows:
Summary data
- Total calls: total number of alert calls made.
- Total responses: total number of responses received.
- Average responses per alert: average responses received per alert (percentage of staff).
- Average time to arrive at station: average time users take to arrive after an alert.
- Average response time: average user response time.
- Average responses within the first 2 minutes: average number of responses received within the first 2 minutes after the call.
- Average positive responses per call: average positive responses for each call (with percentage).
- Average negative responses per call: average negative responses for each call (with percentage).
Available charts
- Calls per day: shows the distribution of calls made during the week.
- Calls per hour: highlights the hourly distribution of calls made during the day.
- Total responses: pie chart showing the percentages of positive, negative, and missing responses.
- Responses per day: bar chart highlighting the daily distribution of positive and negative responses.
Responses per member table
- Shows in detail, for each user, the number and percentage of positive, negative, and missing responses.